Private files
Receipt files are stored privately and opened through secure access.
How Ovio handles your records
Ovio keeps your receipts and transactions private to your account, flags anything uncertain, and lets you review records before export.
Private by default
Private records. Secure access. Review before export.
Secure access
Your records are only available through your signed-in account.
You review
Ovio prepares the fields. You decide what is ready.
Trust details that matter
A few clear rules for how Ovio handles sign-in, private records, AI-assisted review, and support.
Secure sign-in
Ovio uses secure sign-in sessions, verification checks, and account recovery steps to help protect access to your records.
Private records
Receipts, transactions, and settings stay private to your signed-in account. Files are opened through secure access when needed.
AI assists, you review
Ovio extracts fields, tidies descriptions, and flags unclear items so you can review records before export.
Support and recovery
If you need help, support can assist with account questions and recovery after verification checks.
You keep the final say
Ovio can read receipts, tidy fields, and flag missing details. It does not decide tax treatment, business use, or whether a record is ready. You review and choose what to export.
Trust questions
Is Ovio a tax adviser?+
No. Ovio helps organise records for review and export, but it is not a tax adviser or lodgement service.
What happens when Ovio is unsure?+
It flags the item for review instead of guessing. You can check, edit, exclude, or export records when they are ready.
Does AI process my records?+
Yes. When you submit receipt or transaction information, AI may process it to extract details or help tidy descriptions. Ovio uses that output to help prepare records for review.
How do I get help?+
Support is available at [email protected]. If you lose access to your phone, support can help with account recovery after checks.